Terms and Conditions

These Terms and Conditions govern your use of Pawlvia.com and purchases made through Pawlvia. By accessing the website or placing an order, you agree to these terms.

Store Use

You agree to use the website only for lawful purposes and not to interfere with site operation, security, checkout, inventory, pricing, or other customer activity.

You may not use the website to submit false information, attempt unauthorized access, scrape content at scale, abuse promotions, or engage in fraudulent activity.

Product Information

We work to present product information, images, pricing, descriptions, availability, and care guidance clearly. Minor differences in color, texture, packaging, dimensions, or display appearance may occur due to lighting, screens, product updates, or manufacturing variations.

Pet products should be selected based on pet size, age, behavior, health, chewing habits, and supervision needs. Pawlvia products are not a substitute for veterinary advice, professional training, or responsible owner supervision.

Orders and Acceptance

An order confirmation means we received your order request; it does not guarantee acceptance. We may cancel or refuse orders affected by inventory issues, payment problems, pricing errors, shipping restrictions, suspected fraud, abusive behavior, or policy violations.

If an order is canceled after payment, we will issue a refund to the original payment method where appropriate.

Pricing and Promotions

Prices, discounts, shipping offers, bundles, product availability, and promotions may change without notice.

Promotional codes may have restrictions, expiration dates, exclusions, minimum purchase requirements, and may not be combinable with other offers.

Shipping, Returns, and Refunds

Shipping, return, and refund terms are explained in our Shipping Policy and Return Policy, which are incorporated into these Terms and Conditions.

Customers are responsible for reviewing product details and policy information before purchase.

Limitation of Liability

To the fullest extent permitted by law, Pawlvia is not liable for indirect, incidental, special, consequential, or punitive damages arising from website use, product misuse, carrier delays, unavailable products, or circumstances beyond our reasonable control.

Nothing in these terms limits rights that cannot be limited under applicable consumer protection law.

Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page, and continued use of the website after changes means you accept the revised terms.

Questions may be sent to service@Pawlvia.com.